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Part Five: Manage a Portfolio, Not a Parade — Chapter 9: Business Outcomes Are the Portfolio

Attention is the limiting resource

Capital is visible. Executive attention, user patience, implementation capacity, and appetite for change are easier to overspend.

Set a work-in-progress limit. A company capable of funding twenty experiments may be capable of learning honestly from only three. Start from the number of owners and user groups who can sustain real participation.