Chapter 12: Begin Monday

You can begin with the people who know the business and time set aside to learn together. You don't need a transformation office or a problem already selected. The schedule below shows how discovery can lead to comparison, preparation, and a bounded test.

Treat the dates as a working sequence, not a commitment to outrun the evidence. If access, a baseline, agreement, or capacity is missing, the useful next move may be to obtain it or wait. The calendar should make the decision visible, not make it for you.