The first executive exercise

Complete these sentences without using the words AI, automation, platform, or digital transformation:

1. Our business wins when we consistently __________.
2. We lose time, money, customers, speed, or trust when __________.
3. The people closest to that problem are __________.
4. We currently know the problem is costly because __________.
5. A meaningful improvement would look like __________.

If the leadership team cannot complete them, you are not ready to select technology. You are ready to investigate the business.