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Appendix B: Questions for the Room

To test importance

These questions help you understand whether an observed friction deserves attention alongside the other candidates. Use them after describing the current work, keeping estimates distinct from facts. Take one at a time so people can explain the consequence behind their judgment.

  • What changes economically if this improves?
  • What happens if nothing changes for twelve months?
  • Who owns the outcome?
  • Which available number is closest to the value?
  • What would make this problem too small to pursue?

Carry the reasons and uncertainty into the business-impact rating. If the basis is missing, identify the observation needed before relying on a total.